1/22/2024 0 Comments Etsy conversations email![]() ![]() It is important for sellers to check their email regularly and ensure that Etsy notifications are not going to their spam folder. The most common method is through email, where sellers will receive an email notification as soon as a sale is made. But how does Etsy notify you of a sale?Įtsy provides several ways for sellers to receive notifications of a sale. One of the most exciting moments for an Etsy seller is when they receive a notification that they have made a sale. You can view and manage your messages by selecting the Messages icon.Etsy is a popular online marketplace where people can buy and sell handmade or vintage items, as well as craft supplies. If you have a Pattern by Etsy site, visitors to your website can submit a message via a contact form. How do messages from my Pattern site work? If you receive a spam message, or a message that doesn’t need a reply, and don’t respond, we don’t include it in your response time. Your average response rate is calculated by measuring the average time from when you receive a message to when you respond to that message. This response time gives shoppers an idea of when they can expect to hear back from you. On listing pages, Etsy shoppers can see how quickly sellers usually respond to messages. What is the response time shown on my listing pages? To permanently delete a message, go into Recycling bin and select it. The message will be moved to the Recycling bin, but will not be permanently deleted. To move a message to the Recycling bin, select it and choose Recycling bin. To report a message as spam, select it and choose Mark as Spam. Spam, recycling bin, and permanently deleting messages ![]() This section is only visible if you have a help request from a buyer. Type the name for your new label into the text box.Ī message may be labelled as a help request based on the buyer’s selected reasoning for reaching out to you.Choose a label from the list to apply it to your selected message(s).From Messages, select one or more messages.You can label your messages to help keep them organised: It will resume again once the temporary auto-reply expires. Setting up a new temporary auto-reply will override your scheduled weekly auto-reply. ![]() Select the Copy to all button to set the same availability across all of the days you selected. Set the range of time you’re available to respond to messages for the days you selected.The days you don’t select will be when buyers who message you will receive your auto reply. Select which days of the week you’re available to answer messages.Select the Auto-Reply button and choose Weekly auto-reply from the dropdown menu.You can have an auto-reply for up to 5 days. Choose how long you’d like to have your auto-reply on. ![]()
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